Legal
Privacy Policy
How I collect, use, and protect your personal information when you use this website.
Last updated: August 2026
Who I am
Everythread by O. is a small, independently run handmade business. This policy explains what personal data I collect through this website, why, and what rights you have over it.
What I collect
I only collect the information needed to take your order or respond to your message:
- When you place an order: your name, email address, and delivery address. Payment is handled entirely by Stripe — I never see or store your card details on this website.
- When you use the contact form: your name, email address, and whatever message you send me.
- When you send a custom bag enquiry or order a made-to-order item: your name, email address and the details you give me, such as your design ideas, sizes, colours, the date you need it by, any gift note text, and your delivery address. I use this only to make and send your item and to reply to you.
How I use it
Your information is used only to fulfil and dispatch your order, or to reply to your enquiry. I don't use it for marketing, and I don't sell or share it with anyone outside of what's needed to process your order (see below).
Payment processing
All payments are processed securely by Stripe. Stripe handles and stores your payment details according to their own privacy policy, available at stripe.com/privacy. I don't have access to your full card details at any point.
Cookies & tracking
This website does not use cookies, analytics, or any advertising trackers.
How long I keep your data
I keep order information only for as long as needed to fulfil your order and meet standard UK bookkeeping and tax obligations, after which it's deleted.
Your rights
Under UK GDPR, you have the right to ask what personal data I hold about you, request that it be corrected or deleted, and object to how it's used. To do any of this, just email me at hello@everythreadbyo.com.
Changes to this policy
If this policy ever changes, the most current version will always be here on this page.
Contact
Questions about this policy or your data? Email hello@everythreadbyo.com.